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dunnhumby, the world’s leading retail data science organization, has today launched dunnhumby Sphere, an all-in-one customer first retail media platform.

dunnhumby Sphere is the end-to-end retail media platform that takes users from brand insights to campaign billing through its fully integrated set of modules, helping to unify audience targeting, media booking, forecasting and measurement across a range of retail media channels.

The Call Center AI Market is Segmented by Component, (Compute Platforms, Solution, and Service), Deployment (On-Premise and Cloud), and Industry Vertical (BFSI, Retail and E-Commerce, Telecom, Healthcare, Media and Entertainment, Travel and Hospitality, and Others). The report covers global opportunity analysis and industry forecasts from 2021 to 2030.

Jean-Marc Lemaitre has been named Executive Vice President of Customer Success for SkyThread, a blockchain-enabled data-network company providing error-free exchange of data among commercial aviation stakeholders.

“Jean-Marc is a proven leader with extensive experience in the aviation aftermarket and has served in a variety of roles with original equipment manufacturers,” said Mark Roboff, Chief Executive Officer of SkyThread. “He has a great deal of credibility and a reputation for integrity, traits essential for stakeholder trust and confidence, and compatible with the values of the SkyT

LootMogul is happy to announce a partnership with the Sandbox, a virtual Metaverse where players can play, build, own, and monetize their virtual experiences, empowering artists, creators, and players to build the platform they’ve always envisioned.

eBaoTech Corporation (eBaoTech), a world-leading digital insurance solution provider is pleased to share that Walaa Cooperative Insurance Company (Walaa), a top 5 insurer in Saudi Arabia successfully deployed eBaoTech’s DigitalCore™ platform and launched the first batch of products on the new platform. Walaa will use eBaoCloud® DigitalCore™ to manage all commercial and consumer lines of business to greatly improve its operation efficiency and obtain technology advancements in the digital age.

Giddy, a mobile app that enables mainstream DeFi adoption, has announced that it has raised $8M in seed funding. The round was led by Pelion Venture partners and also includes Divvy founder and CEO Blake Murray, Galileo CEO Derek White, Traeger CEO Jeremy Andrus, angel investor Scott Paul, Brand Whisperer Shaun Neff, and real estate mogul and owner of Skinwalker Ranch Brandon Fugal.

As we watch the world evolve and ponder our place in a new digital landscape, Step Conference will bring top experts to Dubai to explore and discuss a future with cutting-edge technologies, revolutionary artificial intelligence, and Web3.

Russell Public Communications, an award-winning public relations and public affairs firm based in Tucson, marked its 20th anniversary this week and renewed its pledge to the Sahuaro Cougar Foundation to support college scholarships for graduating Sahuaro High School students. The firm launched the Russell Public Scholarship in 2012 and has since awarded $10,000 to college-bound Cougars. The renewed pledge announced today commits an additional $10,000 for future scholarships.

JUNO, a software company that connects and educates people on a single destination platform for events and year-round community, was voted #1 in a competition designed to reward innovation in event technology and community software. Live from the Event Solutions Stage at PCMA Convening Leaders 2022 in Las Vegas, JUNO competed and won as the Best Event Solution: Community Platform.

Merkle, a leading technology-enabled, data-driven customer experience management (CXM) company, has released The Next Generation of Consumer Behaviors, a research report designed to help marketers learn more about customer perceptions and behaviors in three key areas: convenience, reliability, and responsibility. The report, which surveyed 1,000 US consumers from a wide range of age groups and backgrounds in October 2021, finds that in an era of dramatic changes, a power shift has taken place – giving consumers the upper hand over brands when it comes to when, where, and how they engage.

CreatorIQ today announced that TikTok has named it an official TikTok Marketing Partner—becoming TikTok’s first SaaS-only influencer marketing platform partner.

The integration will give CreatorIQ customers access to key TikTok creator and content metrics that are available in the TikTok Creator Marketplace through the CreatorIQ dashboard. This means brands will have direct access to TikTok’s exclusive first-party insights on audience demographics, growth trends, best-performing videos, and more to help them identify the best creators to work with. CreatorIQ customers can also now plan and

Keith Dawson, Vice President and Research Director for Customer Experience at Ventana Research, said, “Choosing the right agent management technology has a major impact on businesses, lowering the total cost of ownership, increasing the return on investment and boosting an organization’s ability to reach its performance potential. NICE has demonstrated leadership across all categories under product and customer experience through CXone and is well deserving of the top rank it has received.”

Prior to joining Robert Half, Nelson was vice president of digital marketing at VMware, where he led a Center of Excellence team responsible for supporting the company’s online presence in 44 countries, including paid, owned and earned media; content development; search engine optimization; demand generation; email marketing; social media; and digital marketing transformation. Previous to that, he served as senior vice president of digital channels and campaign management at Wells Fargo. He brings a diverse background in business-to-business and business-to-consumer marketing experience to Ro

Angela Rimmell has joined Bianchi Public Relations, Inc. ̶ a full service business-to-business PR firm with special expertise in automotive suppliers and mobility technology ̶ as an intern for the winter 2022 semester.

As the new public relations intern, Rimmell will gain experience and support the Bianchi PR team on a variety of projects.

All-Inclusive TV agency Marketing Architects announced new conversion services designed to boost campaign effectiveness.

With the rise of ecommerce, consumers have growing control over their interactions with businesses. As a result, optimizing the customer experience at all stages of the buying process has never been more important.

3Q Digital, the disruptive growth marketing agency that transforms brands into market leaders, today announced its acquisition of Inseev Interactive (Inseev), a leading SEO agency based in San Diego.

The combination of Inseev’s deep technical understanding with 3Q Digital’s growth-minded approach to content and creator marketing will power the next evolution in SEO. The acquisition will also add enhanced scalability and content creation expertise to 3Q Digital’s existing SEO offerings.

Language I/O (LIO), a leader in multilingual customer engagement, today announced it has raised a $6.5 million Series A round of funding, bringing the total amount of funding raised to date to $12.1 million, which includes the company’s Seed round completed in March of last year. Gaurav Tewari of Silicon Valley-based Omega Venture Partners is the largest institutional investor in this Series A financing, investing alongside Bob Davoli of Gutbrain Ventures and Bruce Clarke of PBJ Capital. Other participating investors include Golden Seeds, Michael Wilens, Tom Axbey, James Pallotta, and Eric Sc

Teleperformance, a leading provider of outsourced customer experience management and digital integrated business services, celebrates its 20 year anniversary in India by making Corporate Social Responsibility (CSR) initiatives their top priority. The company already impacts more than 20,000 lives in India with their Citizen of the World (COTW) and Citizens of the Planet (COTP) initiatives and has pledged €2.5 million over the next three years, reaching beneficiaries across 29 cities in India.

BigSpeak Speakers Bureau is leading the speakers bureau industry in customer loyalty by earning a Net Promoter Score (NPS) of 82 in 2021. Typically, on a scale of -100 to +100, NPS scores for business to business service firms range from 30 to 65, and in the speaker bureau industry, experts estimate the average NPS is 60 to 65. BigSpeak has been able to rise above other firms with superior attention to customer satisfaction.

Data Vault Holdings Inc., leading the way in tokenomics and metaverse data visualization, valuation, and monetization, today announced an exclusive partnership with audio app Breakout to tokenize user data assets and create new revenue streams for its user base of influencers, companies, brands, and non-profit organizations. The new partnership will place data ownership into the hands of users, revolutionizing the way in which it is consumed and exchanged between individuals and businesses. In partnering with Breakout on data monetization features, Datavault® has entered the next era of data