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Talkdesk Inc., a global cloud contact center leader for customer-obsessed companies, today released its newest research report, Winning Gen Z Through Exceptional Customer Service. The report discovered that while 88% of Gen Z consumers are loyal to five or fewer companies in total, nearly a third (31%) have become loyal to a new company in the past year. As their buying power grows, this presents both an opportunity—and major challenge—for brands to win with these coveted consumers.

Leading applied intelligence company FICO announces FICO® World 2022 will be held in Orlando, Florida from May 10-13, 2022. At this three-day global event, participants will learn how FICO can help them operationalize analytics, uncover new opportunities, and make timely decisions that matter – and execute them at scale.

Mobvista (stock code: 01860.HK) announces record-high revenue reaching a total of US$755 million, a 46% year-on-year increase. In addition, the annual report reveals that programmatic advertising subsidiary, Mintegral, continues to be the company’s core growth engine. Mintegral’s revenue reached US$575 million, an 88% year-on-year increase.

AQua, one of the nation’s leading destination marketing and economic development agencies, received three Adrian Awards from the Hospitality Sales & Marketing Association International (HSMAI) for travel marketing excellence at this year’s 65th annual celebration. Recognized for creative and integrated activations with clients, Visit Lauderdale and the Bradenton Area Convention and Visitors Bureau, AQua’s work garnered multiple Silver and Bronze Adrian Awards for digital, multimedia and experiential campaigns.

Leader in CX Automation increases enterprise customer base by more than 4x YoY with 40% of expansions exceeding $1M.

Airkit today announced a record-setting year with an unprecedented number of enterprises building best-in-class digital experiences with the Airkit Customer Experience Automation (CXA) Platform. Airkit saw marked strength in the Enterprise segment (1000+ employees) with the number of enterprise customers growing 4x year over year.

Orva, a full-service e-commerce platform specializing in the sale of footwear, apparel, accessories and home products from leading consumer brands, announced today the appointment of Joseph Falcão as Chief Financial Officer. In this newly created role, Falcão will focus on scaling Orva’s financial infrastructure to promote innovation and drive future growth for the company.

Fastly, Inc. (NYSE: FSLY), the world’s fastest edge cloud network provider, today announced its acquisition of Fanout, a platform that makes it easy to build and scale real-time and streaming APIs such as live chat support, ecommerce, video streaming, gaming, collaborative editing, and more. The acquisition is part of Fastly’s broader growth strategy to identify and deploy technologies and talent that increase performance, security and innovation for customers.

Yieldmo, a leading advertising technology company, today announced the addition of Chris Bolte to its global leadership team as SVP Revenue Strategy & Business Development. Bolte will oversee partnership development for the company’s suite of products and help drive the business strategy across all revenue lines.

Marketplacer, a global technology platform that enables brands, retailers, suppliers, communities and innovators to easily build and grow successful online marketplaces at scale, announced today the continued expansion of their Leadership team. Richard Hankin joins Marketplacer’s US team as vice president of US sales, and Praveen Vemulapalli is promoted to assume the new role of VP, Sales Engineering.

True Religion, an iconic American denim and sportswear brand, today announced the appointment of Scott McCabe as Senior Vice President, Ecommerce. He is a top ecommerce leader with a proven track record of growth with some of the most renowned omnichannel retailers including Columbia Sportswear, Tailored Brands, Macy’s, GAP, and Banana Republic.

Packsize® today kicks off MODEX 2022 with its Right-sized Packaging on Demand® solutions that create a transformed customer experience. As e-commerce and manufacturing sectors embrace automation to address factors affecting their business, Packsize offers a range of advanced iQ Series and EM Series to semi-automated and fully automated X Series product lines. More specifically, the Packsize X Series represents the most advanced, flexible, and efficient automated packaging solutions through its best-in-class technology (in both hardware and software).

Powered by Snowflake, Cart.com enables ecommerce businesses to gain seamless access to all their data through a single platform

Cart.com, the first end-to-end ecommerce platform that simplifies scaling for the world’s greatest brands, today announced a partnership with Snowflake, the Data Cloud company. Powered by Snowflake, Cart.com’s powerful unified analytics tools will allow merchants to connect their entire data universe, seamlessly turning cloud-hosted data into a centralized source of actionable insights.

Anu Adegbola was unanimously elected President of the Paid Search Association by the organization’s Board of Directors and now leads the organization, which is focused on information and education for the paid search industry.

Adegbola has spent the past 12+ years delivering digital marketing campaigns by building strategies, maximizing ROI, automating repetitive processes, and bringing efficiency from every part of marketing departments through inspiring leadership both on the agency and client-side. She is currently a Paid Search Account Director at Marin Software and Podcast Host of The

ESW, the leading global direct-to-consumer (DTC) ecommerce company, today announced an agreement with UPS (NYSE: UPS) that will provide integrated international ecommerce and shipping capabilities for brands aiming to accelerate their direct-to-consumer (DTC) expansion, enabling them to be more effective at reaching global consumers via cross-border ecommerce. Through this new bundled offering, UPS customers and ESW clients will see significant capabilities to deeply localize their online shopping experience and leverage UPS’s global transportation and customs brokerage platform for delivery.

Sinclair Broadcast Group, Inc. today announced the launch of its new business development unit, Free State Strategic Services. Free State’s mission is to provide the federal government, along with state and local agencies, a full suite of targeted digital marketing and advertising solutions to help government agencies communicate with the American public effectively and efficiently.

JOKR, a leading instant delivery grocer, today announced the launch of the new JOKR mobile app. Known for hyper-local retail delivery, personalization, and sustainability, JOKR’s predictive, AI-driven platform will reinvent how consumers shop through their mobile phones by offering personalized product suggestions and curated content.

ZINFI Technologies, Inc., a company leading the definition and creation of Unified Channel Management (UCM) solutions and a leader in through-channel marketing automation and partner relationship management (PRM), today announced that G2.com, Inc., the largest software marketplace, has recognized ZINFI solutions in two different software categories in a pair of recent quarterly reports. ZINFI was once again named a “Leader” in the Spring 2022 G2 Grid® Report for Partner Management after multiple consecutive quarters in the leaders’ quadrant. ZINFI was also named a “Leader” in the Spring 2022

HighByte®, an industrial software company, today announced it has been named “DataOps Company of the Year” in the third annual Data Breakthrough Awards program conducted by Data Breakthrough, an independent market intelligence organization that recognizes the top companies, products, and services in the global data technology market today. The third annual Data Breakthrough Awards program attracted more than 1,850 nominations from around the world.

InterSystems, a creative data technology provider dedicated to helping customers solve the most critical scalability, interoperability, and speed problems, today announced that it has been recognized as winner of the “Business Intelligence Solution Provider of the Year” award in the 3rd annual Data Breakthrough Awards program conducted by Data Breakthrough, an independent market intelligence organization that recognizes the top companies, technologies and products in the global data technology market today.

Algonomy, the only Made-for-Retail Customer Engagement platform, will showcase its industry leading Real-time Customer Data Platform, and AI-powered Personalization Solution, designed to increase customer lifetime value in booth 11028 at the Shoptalk 2022.

Over 400 retailers and brands including Walmart, Price Chopper, rue21, Pizza Hut, Tiffany & Co, Helzberg Diamonds, Carrefour, Big Y, Chedraui, McDonald’s leverage Algonomy’s solutions to create a single view of consumers across online & offline systems, and for decisioning intelligence to drive hyper-personalized engagement and experienc