Conversica, Inc., the leading provider of Conversation Automation solutions for enterprise revenue teams, today will showcase Conversica Chat, the first generally available GPT-powered chat solution for enterprise use during the B2B Marketing Exchange (B2BMX) conference being held this week in Scottsdale, AZ.

Since 2020, Conversica has been incorporating the latest Generative AI and multiple large language models (LLM) into its solutions. With Conversica Chat for the enterprise, users are able to engage in ongoing, personalized interactions that provide highly relevant information and reso

Moveworks, the leading conversational AI platform for the enterprise, today announced that it now provides on-the-fly translation in over 100 different languages for its employee support virtual agent. Customers can now provide knowledge articles, outbound employee communications, and inbound agent ticket updates in each employee’s preferred language — all within seconds.

The Call Center AI Market is Segmented by Component, (Compute Platforms, Solution, and Service), Deployment (On-Premise and Cloud), and Industry Vertical (BFSI, Retail and E-Commerce, Telecom, Healthcare, Media and Entertainment, Travel and Hospitality, and Others). The report covers global opportunity analysis and industry forecasts from 2021 to 2030.