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Engageware, the industry-leading provider of customer engagement solutions, released its ENGAGE 2023: Customer Engagement in Banking, Annual Trends Report. This year’s report, powered by market research firm, Infosurv, explores the strategic priorities of U.S.- based banks and credit unions, their current initiatives, and their outlook on customer engagement for the coming year. Engageware surveyed banking professionals in a variety of roles at credit unions (65%) and retail banks (35%) with average asset sizes ranging from $250 million to $20 billion. Additionally, this year, Engageware surv

Events.com, a mobile-first event management and registration platform, announced today it has been honored by the Comparably Best Places to Work Awards in the Best Work-Life Balance category. The quarterly awards program ranks companies based on anonymous employee survey data. Events.com’s flexible work hours, unlimited paid time off (PTO), parent-friendly corporate culture, and support of mental and physical health and wellness were identified as key indicators of its ‘Best Place to Work’ accomplishment.

Simpleview, the leading provider of CRM, CMS, and marketing solutions for destinations worldwide, has launched the Digital Influence Report (DIR) — a tool for community alignment, stakeholder engagement, and digital excellence.

The DIR gives destination organizations an opportunity to build stronger relationships with community partners while helping them upscale their online presence. Coupled with the Digital Excellence Program, a multi-phase destination development and reporting solution, the DIR provides a framework that enables destinations to make a broader impact on their branding by

SnapLogic, a leader in intelligent integration and enterprise automation, today announced that Elkjop, the largest consumer retailer in the Nordics, has adopted its platform as a way to easily deliver search engine information in real time.

Elkjop has over 400 stores across seven Nordic countries, in addition to its ecommerce websites. Elkjop’s challenge was to ensure customers could use their search engine to find product availability and pricing information in real time, particularly during periods of high demand such as the Nordic ‘Black Week’ sales period. Elkjop’s target KPIs for Blac

Teleperformance takes the top spot in the European Contact Centre and Customer Service Awards. The longest-running and most prominent awards programme in Europe announced this year’s winners in front of more than 1,200 guests from 32 nations. Teleperformance was honoured with a total of 8 prizes for excellence in customer service.

ActiveCampaign, the leader in marketing automation, gathered data trends from its platform to show how businesses capitalized on this year’s Black Friday weekend. Compared to Black Friday weekend 2021, ActiveCampaign customers sent 50% more emails and automated experiences during the same time period this year. Its customers are also now processing, on average, more than 1 billion automation actions every day. Powered by ActiveCampaign’s leading marketing and sales automation, email marketing and transactional email solutions, growing businesses are winning more customers than ever before.

Live video pioneer Bambuser goes live from its headquarters in Stockholm on Oct 14th to officially launch BamTalks and further position itself as the global market leader of the Live Video Shopping industry.

The event will be the first in The Ecom Big Bang 2022, a three-part webinar series hosted by Bambuser going live from Stockholm, London and New York, featuring case studies and panel talks on the importance of Live Video Shopping for the future of retail.

Keap, the leader in sales and marketing automation software for small businesses, today announced expanded sales pipeline capabilities in its Pro and Max editions that will enable entrepreneurs to easily organize deals, automate follow-up and fulfillment processes, and gain greater visibility into sales performance. The latest enhancements include customizable deal stages, easy automations and powerful analytics to help customers make data-driven decisions, save time, and ensure none of their leads fall through the cracks.

The global ODM and EMS Wi-Fi devices market is estimated to accelerate a high CAGR of 12.5% over the forecast period (2021-2031). In other words, the market is set to expand around 3.3X and close in on a valuation of US$ 22.4 Bn by 2031.

In the past 20 years, Wi-Fi has rapidly evolved to meet the needs of both, consumers and businesses. Wi-Fi has proven to be a revolutionary technology, enabling innovators to innovate and achieve amazing feats that would have been unimaginable before.

Treasure Data™, the leading enterprise customer data platform (CDP), today announced the global launch of CDP for Service, the first in a new suite of solutions for applications beyond marketing. Designed to power exceptional customer experiences and build trust in the age of the digital consumer, the new platform unifies privacy-protected data across all customer touchpoints, empowering customer service teams with real-time data and insights needed to personalize and optimize every interaction.

Junk Food Clothing, the premium apparel company that has become a celebrity favorite with its pop culture designs ranging from entertainment icons to professional sports leagues and popular music acts, is reaping strong benefits after connecting with another industry leader for its online e-commerce platform: Nogin.

The OpenText Experience Cloud now offers enhanced omni-channel personalization of websites, ads, statements, SMS and emails by combining audience data from across all touch points. The new capabilities are enabled by the integration of the OpenText™ Experience CDP customer data platform, OpenText™ Exstream and OpenText™ TeamSite with the Google Marketing Platform to manage both customer experiences and business communications.

IRI®, a fast-growing, innovative, global provider of technology, data, and predictive analytics for the consumer, retail and media sectors, today announced that Euan Jarvie will join IRI as president of the Europe, Middle East and Africa region, effective immediately. In this role, Jarvie will drive strategy, commercial activity operations and financial performance for the EMEA region, and oversee its assets, alliances and partnerships. Jarvie will also join IRI’s Executive Leadership Team

mParticle, the largest independent Customer Data Platform, today announced that Jack in the Box has selected mParticle as part of the organization’s digital transformation strategy. A leader in the Quick Service Restaurant industry, Jack in the Box will deploy mParticle’s CDP as its customer data infrastructure and the foundation of its marketing stack, helping deliver real-time, personalized experiences to millions of customers and make Jack more CRAVED (cultural, relevant, authentic, visible, easy and distinctive).

The world’s leading pure-play customer data platform (CDP) BlueConic today announced that Alteryx chief product officer and long-time Adobe executive, Suresh Vittal, has joined its board. In addition, former Tableau vice president of sales, Jeff Mehalek, has joined its management team to lead BlueConic’s sales operation as SVP of Sales. The hires come at a time of record growth for the company following the signing of multiple global blue-chip brands during the last quarter. Together, these additions bring a wealth of strategic growth and technology experience to BlueConic.

NCS Analytics, the leader in high-risk data analytics, announces an $11 million Series A financing round led by Baseline Ventures, a venture capital investment firm that focuses on seed and growth-stage investments in technology companies. Baseline joins others, and early investors, including Lewis Wilks of Bright Peaks Capital, and Jon Aborn, founder of Starpoint Capital, has joined the board.

Partnership expands PRophet’s verified journalist data across UK, Europe, LatAm and Asia and provides customers access to PeakMetrics’ leading AI-driven media monitoring and intelligence platform

PRophet, a Stagwell (NASDAQ: STGW) company and the first-ever AI-driven SaaS platform to help predict earned media interest, sentiment, and spread, announced today an exclusive partnership with PeakMetrics, the leading machine-learning powered media monitoring, and narrative analytics platform.

Emplifi, the leading unified customer experience platform, today announced the latest innovative features of its Voice of Customer (VoC) solution, offering Decision AI that elevates the customer experience and improves VoC use cases across marketing, product, sales, and customer service teams. The new updates include pre-packaged managed survey frameworks to help marketing, digital, product, ecommerce, and social media teams measure campaign effectiveness, gather feedback, identify product trends, and amplify shopping experiences.

At last, League of Contractors is here. Mike Clements along with his daughter Jennifer and the Clements Electric team partnered with The Appineers—a leading mobile app design and development agency, established in 2017 and located in Atlanta, Georgia—to create League of Contractors.

Mike’s vision for League of Contractors came about after wanting to create a platform that connects contractors together, allowing one to purchase a referral from another.

SEO Image has been rated by multiple independent third-party providers and leading independent review websites for small business online tools, products, and services. Digital.com has announced SEO Image among the best search engine marketing (SEM) agencies in New York City. The top firms were evaluated based on based on industry focus, organic and paid SEM, and marketing process.