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Switch, Inc. (NYSE:SWCH) will host its Investor Day on Monday, November 15, 2021. The event will take place at Switch’s Las Vegas headquarters, accompanied by a live webcast for virtual attendees. Switch Founder and CEO Rob Roy will present his vision and long-term strategy. In addition, members of the executive management team will outline the company’s leading sustainability practices and future objectives, key operational and financial aspects of the business, and present its multi-year financial targets.

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[24]7.ai, Inc., a recognized leader in Omnichannel conversational AI and contact center services, announced new research examining the differences between businesses’ perceptions of customer experience they delivered and what customers experienced. The report titled “The CX Reality Check: Momentum Interrupted” is based on surveys of 500 customer experience leaders across Australia, New Zealand, Canada, the United Kingdom, and the United States, contrasted with 500 consumers in those same markets. As a follow up to a 2020 study, the research found that customer experience has not significantl
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Software developer Wondershare Technology, a leader in the creativity and productivity software space, has announced the release of Version 2 of its MobileTrans for Mobile. The upgraded utility tool gives mobile users a simple but powerful way to “save their digital life” by backing up their data and being able to access it from anywhere, on any device.

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Carenet Health, one of the nation’s largest providers of healthcare engagement solutions, has released its fourth annual Healthcare Consumer Engagement Forecast. The publication includes cross-industry insights and seven predictions for healthcare engagement in 2022, focusing on areas such as digital health, behavioral health, customer service and support, and in-home care.

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The “coming soon” sign in autos has been taken down.

The nascent trends in e-commerce have made it to primetime: Digital retail? Check. Auto manufacturers selling direct? Check. Finance integrated with online sales? Check. A battle royale in used-car sourcing? Check. Only car subscriptions remain in the slow lane, but perhaps about to accelerate too.
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Forsta, the leading Customer Experience and Research Technology company created by the merger of Confirmit, FocusVision and Dapresy, today announced it has been selected for a Voice of the Customer (VoC) program by Tecan, the leading global provider of laboratory instruments and solutions in biopharmaceuticals, forensics and clinical diagnostics. Forsta will support Tecan with a customer experience (CX) insights program.
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The Australian micromobility market revenue stood at $16.9 million in 2020, and it is set to surge to $19,185.6 million by 2030, at a CAGR of 89.5% from 2021 to 2030. The major growth drivers for the market are the convenience and low price of micromobility services and burgeoning need for better first- and last-mile connectivity.
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It seems these once social networks have descended into divisive platforms where insults and hate have taken a front seat.

Flyy attempts to bridge that gap, integrating users back into their neighborhoods and society at large by fusing visual and social elements, allowing them to interact with posts and stories in the cities they live in and places they frequent.
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The “Healthcare Supply Chain Management – Global Market Trajectory & Analytics” report has been added to ResearchAndMarkets.com’s offering.

Amid the COVID-19 crisis, the global market for Healthcare Supply Chain Management estimated at US$2.1 Billion in the year 2020, is projected to reach a revised size of US$4 Billion by 2027, growing at a CAGR of 9.9% over the analysis period 2020-2027.
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Endeavor Business Intelligence has released a new report that delivers data and analysis on specific trends impacting the U.S. commercial electric vehicle market.

This 58-page report provides analysis of proprietary research from 270 fleet organizations to deliver insights to manufacturers and builders on fleet types investing in CEVs, reasons and methods for adoption, applications and perceived challenges. The report also delivers overviews of the top 25 CEV Builders, their progress and current products and Fleet Usage Profiles for two organizations that are leading the way in CEV adoptio
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Today, DoorDash (NYSE: DASH) and Payfare (TSX: PAY) announced instant access to earnings for DoorDash delivery drivers across the United States via DasherDirect. DasherDirect is a financial platform and digital banking solution for Dashers, powered by Payfare. Through DasherDirect, Dashers gain access to automatic, no-fee payouts after every dash, in direct response to Dasher feedback requesting faster access to their earnings.
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Revenue increased by $1.8 million from the previous year quarter and year-over-year EBITDA improved to $4.0 million from $3.0 million. Customer Care continued to experience strong revenue tailwinds from COVID-related project work. New business wins for the quarter included a healthcare insurance provider to deliver year-round customer care services. The customer chose Harte Hanks based on our extensive experience with supporting annual enrollment and our consistent ability to exceed Centers for Medicare & Medicaid Services delivery standards.
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LG Electronics’ North America innovation center, LG NOVA, is hosting the Mission Launch virtual event series beginning today, a unique experience that brings startups together with industry experts, mentors and influencers to create collaborative conversations on what is needed to do next to build and innovate for the future.
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AppLovin Corporation (NASDAQ: APP), a leading marketing software company, today announced the appointment of Alyssa Harvey Dawson to its Board of Directors.

Harvey Dawson comes to AppLovin with more than 20 years of legal and business experience and she currently serves as the Chief Legal Officer of Gusto, an HR software provider. Previously, she was General Counsel at Alphabet’s Sidewalk Labs where she led all legal and compliance teams and strategies, including the development of Alphabet’s Responsible Data Use principles and policy.
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Glory Star New Media Group Holdings Limited (NASDAQ: GSMG) (“Glory Star” or the “Company”), a leading digital media platform and content-driven e-commerce company in China, today announced that the Company achieved record-breaking results during the 2021 11.11 Shopping Festival (the “Shopping Festival”). Gross merchandise value (“GMV”) of the Company’s CHEERS e-Mall online e-commerce platform grew by 136% year over year during the 2011 Shopping Festival to RMB330 million.
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Customer data and marketing platform, Ometria, today announced that it has completed a $40 million series C funding round led by InfraVia Growth with additional participation from existing investors Octopus Ventures, Sonae IM, Summit Action, Adjuvo, Columbia Lake Partners as well as many early investors, including Chairman Lance Batchelor. This brings its total funding to over $75 million.
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ArcatXP introduces, Partner Portal, which addresses the desperate need for scalable, intuitive, and budget friendly event management technology. ArcatXP’s Partner Portal is designed to get event operation teams out of spreadsheets when managing sponsor & exhibitor deliverables and communications.
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Animoto, the company that makes it easy for anyone to create professional videos for marketing, sales, human resources, and more, reported new survey results today that detail a shift in social media platforms and video marketing trends. The video creator shared its Emerging Video Marketing Trends for 2022 report that details an in-depth look at the current video marketing landscape.

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Pistil Data, the leading cannabis market intelligence platform, announced today it has closed a $6.5M seed round led by Casa Verde, with participation from JW Partners and several Silicon Valley tech entrepreneurs.

Founded by executives from Google and Baker Technologies, Pistil’s unique IP makes vital market intelligence accessible to cannabis brands of all sizes, helping a sector which previously has struggled with the complexity of industry data. Every day, Pistil’s cutting-edge machine learning technology distills billions of data points to deliver sales opportunities to its nearly 100
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Boost.ai, a global leader in conversational AI at scale, today announced the expansion of its customer relationship with Michigan State University Federal Credit Union (MSUFCU), a leading credit union managing over $6.6B in assets for 315,000 members. Leveraging Boost.ai’s highly scalable platform, MSUFCU has implemented two virtual agents that work together to support both internal and external service needs. This has delivered major gains in member satisfaction and efficiency, enabling MSUFCU to quickly expand its business to support a new generation of digital banking needs.