Qualtrics (Nasdaq: XM), the leader and creator of the experience management category, today announced the availability of the Retail Banking Accelerator to make it easy for financial services organizations to adopt the Qualtrics Foundational Customer Experience (CX) solution. By providing quick and predictable implementation at a fixed cost, the new solution enables retail banks and credit unions to set up CX improvement projects efficiently and effectively. Included benchmarks enable financial institutions to compare key metrics against peers, helping to inform strategies and actions that improve the customer experience.
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