Boost.ai, a global leader in conversational AI at scale, today announced the expansion of its customer relationship with Michigan State University Federal Credit Union (MSUFCU), a leading credit union managing over $6.6B in assets for 315,000 members. Leveraging Boost.ai’s highly scalable platform, MSUFCU has implemented two virtual agents that work together to support both internal and external service needs. This has delivered major gains in member satisfaction and efficiency, enabling MSUFCU to quickly expand its business to support a new generation of digital banking needs.